Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC)
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Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC)
First topic message reminder :
Hello everyone,
We realize that we have installed a new Chat box on Broadcasting Duo (BD) and that this new chat box will take some learning. We also realize it will take some tinkering to get working 100%. We are committed to solving, fixing any problem, answering any questions, resolving any concerns, adding as many suggestions as we can. All this can be placed in this thread. Report any glitches in the software as well so we can fix it. Remember if you do not tell us something wrong, then we can not fix it.
The updated and current list of bugs is:
When reporting a bug/glitch about Broadcasting Duo's chatbox please include as much of the following information as possible, if you are on a computer (and not on a tablet, mobile device) then please copy and paste the form below into your (report) post:
Please report all things that are not working or acting right, try to include all or as much of the information (or copy and paste the form) as you possibly can. Every bit of information helps.
Thanks ~Brandon
Hello everyone,
We realize that we have installed a new Chat box on Broadcasting Duo (BD) and that this new chat box will take some learning. We also realize it will take some tinkering to get working 100%. We are committed to solving, fixing any problem, answering any questions, resolving any concerns, adding as many suggestions as we can. All this can be placed in this thread. Report any glitches in the software as well so we can fix it. Remember if you do not tell us something wrong, then we can not fix it.
The updated and current list of bugs is:
Known bugs wrote:- Online list broken
- Merge message option broken - (FEATURE REMOVED)
- Archives turning themselves on and off.
- disable timeout a bit sketchy
- possible PM problems, should be fine, but don't discuss any really private matters.
- The dropdown list that appears when right clicking a username is broke.
- hooks and plug ins making use of hooks do not work. Hooks have been removed for now. - (FEATURE REMOVED)
- The chatbox is experiencing a glitch when using the Mozilla Firefox browser. It is a FireFox related issue. LG (AWC) Admin is working on it.
-Chatbox messages not appearing in the chat (only a black bar with the time and username).
-Sound feature asks your browser to download an un necessary add on. - (FEATURE REMOVED)
-When chatting in another chatroom (or tab) messages appear in the public chatroom instead.
-Chatbox buttons not appearing in awc (Broadcasting Duo Specific issue).
-Chatbox Commands do not work
-Bot Messages (Who has entered/left) the chat do not work
-Tabs glowing orange when there are unread message does not work
-'Smilies'/ 'Smiley's' button do not work as intended
When reporting a bug/glitch about Broadcasting Duo's chatbox please include as much of the following information as possible, if you are on a computer (and not on a tablet, mobile device) then please copy and paste the form below into your (report) post:
- Code:
[b]Feature that is experiencing the problem:[/b]
[b]What browser (FireFox, Internet Explorer, Google Chrome, etc.) or device (PC, Mobile, Tablet, etc) are you using:[/b]
[b]Time you experienced the problem:[/b]
[b]Date you experienced the problem:[/b]
[b]The last time you experienced the problem:[/b]
[b]A detailed description of the problem:[/b]
[b]A screen shot of the problem:[/b]
[b]Any other notes or worthwhile comments/information (OPTIONAL, only if you feel you have some additional information not covered by the above):[/b]
Please report all things that are not working or acting right, try to include all or as much of the information (or copy and paste the form) as you possibly can. Every bit of information helps.
Thanks ~Brandon
Last edited by Brandon on Thu 25 Jan 2018, 1:01 pm; edited 13 times in total
Re: Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC)
I have an update and great news:
The Chatbox text color bug has been fixed, everyone should now be able to chat just fine now. AWC's Admin just sent the update. A big thank you out to him. Thanks for getting it fixed so quickly!
Thank you everyone for reporting a bug/problem when you had one, the information was vital in getting this fixed so quickly so thank you! Let us keep this up, their is still more to be done, so if you find any possible bugs please report them on site, include as much information as possible.
Thanks again so much guys for report them, I do not think you understand just how much they really helped get this fixed so quickly, it could not have been done without you.
The updated and current list of bugs is:
Regards,
-Brandon
The Chatbox text color bug has been fixed, everyone should now be able to chat just fine now. AWC's Admin just sent the update. A big thank you out to him. Thanks for getting it fixed so quickly!
Thank you everyone for reporting a bug/problem when you had one, the information was vital in getting this fixed so quickly so thank you! Let us keep this up, their is still more to be done, so if you find any possible bugs please report them on site, include as much information as possible.
Thanks again so much guys for report them, I do not think you understand just how much they really helped get this fixed so quickly, it could not have been done without you.
The updated and current list of bugs is:
Known bugs wrote:- Online list broken
- Merge message option broken. - (FEATURE REMOVED)
- Archives turning themselves on and off.
- disable timeout a bit sketchy
- possible PM problems, should be fine, but don't discuss any really private matters.
- The dropdown list that appears when right clicking a username is broke.
- hooks and plug ins making use of hooks do not work. Hooks have been removed for now.
- The chatbox is experiencing a glitch when using the Mozilla Firefox browser. It is a FireFox related issue. LG (AWC) Admin is working on it.
-Chatbox messages not appearing in the chat (only a black bar with the time and username).
-Sound feature asks your browser to download an un necessary add-on. - (FEATURE REMOVED)
-When chatting in another chatroom (or tab) messages appear in the public chatroom instead.
-Chatbox buttons not appearing in awc (Broadcasting Duo Specific issue).
-Chatbox Commands do not work
-Bot Messages (Who has entered/left) the chat do not work
-Tabs glowing orange when there are unread message does not work
-'Smilies'/'Smiley's button do not working as intended
Regards,
-Brandon
Last edited by Brandon on Sun 05 Apr 2015, 8:35 pm; edited 7 times in total
Re: Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC)
Hello everyone,
I just wanted to let you all know that I have updated the chatbox bugs list *points to the post above this one*.
The following bugs have been added to the list:
-Bot messages (who has entered/left the chat) is broken/do not show.
-Chatbox commands do not work
-The tabs are supposed to glow orange when there is an unread message, this feature is not working/broken
Also on the techicinal bug concerning Broadcasting Duo's chatbox ONLY, I just wanted to let everyone know myself and Legend have already been working on finding a solution. So have no fear! Myself and Legend are on the case! We will do our best to keep you all informed. Keep reporting any/all bugs everyone. Use the form on the previous page and try include as much information as possible.
Regards,
-Brandon
I just wanted to let you all know that I have updated the chatbox bugs list *points to the post above this one*.
The following bugs have been added to the list:
-Bot messages (who has entered/left the chat) is broken/do not show.
-Chatbox commands do not work
-The tabs are supposed to glow orange when there is an unread message, this feature is not working/broken
Also on the techicinal bug concerning Broadcasting Duo's chatbox ONLY, I just wanted to let everyone know myself and Legend have already been working on finding a solution. So have no fear! Myself and Legend are on the case! We will do our best to keep you all informed. Keep reporting any/all bugs everyone. Use the form on the previous page and try include as much information as possible.
Regards,
-Brandon
Re: Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC)
Update:
The developer of our chatbox has released the newest version their chatbox. Broacasting Duo's chatbox has been upgraded to this new version and it has fixed all the bugs we were experiencing following Forumotion's updates!
There are a few things different though:
1. The design of Broadcasting Duo is different, we have taken out the custom styling due to issues with the buttons not showing. We are hoping to re style the chatbox later on down the road, but for now it will look different and not as pretty, but it functions the way it did before (Forumotion's updates) and I would consider s fully functional chatbox that is ugly over a non fully functional chatbox that looks pretty.
- The chatbox sound is no more. It is disabled indefinitelly.
-A /cleartab command has been added (staff only).
-/Away and couple other commands have been disabled.
-Message Merging feature has been disabled.
Enjoy the chatbox everyone!
This has fixed all issues and bugs .
-Brandon
The developer of our chatbox has released the newest version their chatbox. Broacasting Duo's chatbox has been upgraded to this new version and it has fixed all the bugs we were experiencing following Forumotion's updates!
There are a few things different though:
1. The design of Broadcasting Duo is different, we have taken out the custom styling due to issues with the buttons not showing. We are hoping to re style the chatbox later on down the road, but for now it will look different and not as pretty, but it functions the way it did before (Forumotion's updates) and I would consider s fully functional chatbox that is ugly over a non fully functional chatbox that looks pretty.
- The chatbox sound is no more. It is disabled indefinitelly.
-A /cleartab command has been added (staff only).
-/Away and couple other commands have been disabled.
-Message Merging feature has been disabled.
Enjoy the chatbox everyone!
This has fixed all issues and bugs .
-Brandon
Last edited by Brandon on Sun 05 Apr 2015, 8:38 pm; edited 1 time in total
Re: Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC)
Hello everyone,
If you experience problems with either Smiley's button please report it in this thread with the form provided above.
Thanks,
-Brandon
If you experience problems with either Smiley's button please report it in this thread with the form provided above.
Thanks,
-Brandon
Re: Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC)
Feature that is experiencing the problem: "Smileys" button
What browser (FireFox, Internet Explorer, Google Chrome, etc.) or device (PC, Mobile, Tablet, etc) are you using: PC, FireFox
Time you experienced the problem: 16:22
Date you experienced the problem: March 10th
The last time you experienced the problem: March 10th
A detailed description of the problem: "Smileys" button is not working when it should
A screen shot of the problem: N/A
Any other notes or worthwhile comments/information (OPTIONAL, only if you feel you have some additional information not covered by the above): N/A
What browser (FireFox, Internet Explorer, Google Chrome, etc.) or device (PC, Mobile, Tablet, etc) are you using: PC, FireFox
Time you experienced the problem: 16:22
Date you experienced the problem: March 10th
The last time you experienced the problem: March 10th
A detailed description of the problem: "Smileys" button is not working when it should
A screen shot of the problem: N/A
Any other notes or worthwhile comments/information (OPTIONAL, only if you feel you have some additional information not covered by the above): N/A
1mtvfan- Sports News Producer
- Posts : 8035
Gender :
Smart Coins : 8658
Join date : 2012-03-23
Age : 43
Location : Cantada
Re: Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC)
1mtvfan wrote:Feature that is experiencing the problem: "Smileys" button
What browser (FireFox, Internet Explorer, Google Chrome, etc.) or device (PC, Mobile, Tablet, etc) are you using: PC, FireFox
Time you experienced the problem: 16:22
Date you experienced the problem: March 10th
The last time you experienced the problem: March 10th
A detailed description of the problem: "Smileys" button is not working when it should
A screen shot of the problem: N/A
Any other notes or worthwhile comments/information (OPTIONAL, only if you feel you have some additional information not covered by the above): N/A
Thank you for your report, I will forward your information to those who need it.
Thanks,
-Brandon
Re: Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC)
Feature that is experiencing the problem: "Smileys" button
What browser (FireFox, Internet Explorer, Google Chrome, etc.) or device (PC, Mobile, Tablet, etc) are you using: PC, FireFox
Time you experienced the problem: 16:22
Date you experienced the problem: March 11th
The last time you experienced the problem: March 11th
A detailed description of the problem: "Smileys" button is not working when it should
A screen shot of the problem: N/A
Any other notes or worthwhile comments/information (OPTIONAL, only if you feel you have some additional information not covered by the above): N/A
What browser (FireFox, Internet Explorer, Google Chrome, etc.) or device (PC, Mobile, Tablet, etc) are you using: PC, FireFox
Time you experienced the problem: 16:22
Date you experienced the problem: March 11th
The last time you experienced the problem: March 11th
A detailed description of the problem: "Smileys" button is not working when it should
A screen shot of the problem: N/A
Any other notes or worthwhile comments/information (OPTIONAL, only if you feel you have some additional information not covered by the above): N/A
TigerTankFan- Administrator
- Posts : 2757
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Smart Coins : 3459
Join date : 2014-12-14
Age : 43
Re: Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC)
TigerTankFan wrote:Feature that is experiencing the problem: "Smileys" button
What browser (FireFox, Internet Explorer, Google Chrome, etc.) or device (PC, Mobile, Tablet, etc) are you using: PC, FireFox
Time you experienced the problem: 16:22
Date you experienced the problem: March 11th
The last time you experienced the problem: March 11th
A detailed description of the problem: "Smileys" button is not working when it should
A screen shot of the problem: N/A
Any other notes or worthwhile comments/information (OPTIONAL, only if you feel you have some additional information not covered by the above): N/A
Thanks for your report! I will pass this information on to the people who need it. Thank you again so much!
If anyone else experiences this issue (I am about 99% sure some one is ) please report it by COPYING and PASTING the form provided in the original topic [reminder].
-Brandon
Re: Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC)
Feature that is experiencing the problem: "Smileys" button, locatable as "#awc_footer .achat_button:nth-child( 8 )" in CSS
What browser (FireFox, Internet Explorer, Google Chrome, etc.) or device (PC, Mobile, Tablet, etc) are you using: Google Chrome
Time you experienced the problem: approx. 2pm ( GMT+8 )
Date you experienced the problem: March 10th
The last time you experienced the problem: March 10th
A detailed description of the problem: No dialog popup as intended after "Smileys" button is clicked
A screen shot of the problem: N/A
Any other notes or worthwhile comments/information (OPTIONAL, only if you feel you have some additional information not covered by the above): I think it's redundant to have two "smilies" buttons if they have the same intention.
What browser (FireFox, Internet Explorer, Google Chrome, etc.) or device (PC, Mobile, Tablet, etc) are you using: Google Chrome
Time you experienced the problem: approx. 2pm ( GMT+8 )
Date you experienced the problem: March 10th
The last time you experienced the problem: March 10th
A detailed description of the problem: No dialog popup as intended after "Smileys" button is clicked
A screen shot of the problem: N/A
Any other notes or worthwhile comments/information (OPTIONAL, only if you feel you have some additional information not covered by the above): I think it's redundant to have two "smilies" buttons if they have the same intention.
Re: Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC)
Thanks for your report I will pass the information on .Japorized wrote:Feature that is experiencing the problem: "Smileys" button, locatable as "#awc_footer .achat_button:nth-child( 8 )" in CSS
What browser (FireFox, Internet Explorer, Google Chrome, etc.) or device (PC, Mobile, Tablet, etc) are you using: Google Chrome
Time you experienced the problem: approx. 2pm ( GMT+8 )
Date you experienced the problem: March 10th
The last time you experienced the problem: March 10th
A detailed description of the problem: No dialog popup as intended after "Smileys" button is clicked
A screen shot of the problem: N/A
Any other notes or worthwhile comments/information (OPTIONAL, only if you feel you have some additional information not covered by the above): I think it's redundant to have two "smilies" buttons if they have the same intention.
Re: Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC)
The Smiley issue has been resolved!
The best part is it is only 1 button. A big thank you to AWC'S Admin and developer LGforum for personally taking the time to figure out a permanent solution to this problem. Many thanks to him.
Thank you to all the users who filed reports, this is the new effiencent way to file reports from here on out.
Regards,
-Brandon
The best part is it is only 1 button. A big thank you to AWC'S Admin and developer LGforum for personally taking the time to figure out a permanent solution to this problem. Many thanks to him.
Thank you to all the users who filed reports, this is the new effiencent way to file reports from here on out.
Regards,
-Brandon
Re: Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC)
Hello everyone,
I am happy to announce our AWC Chatbox has been re-styled once again. Now I know it techinally has been for awhile, but we have finally fixed a slight bug with the styling that was preventing the chat background from being black. This has been resolved and chatting should now be much much easier. Not to mention it looks just as pretty as it did before . Special thanks to Ange Tuteur who provided so much for this styling .
I believe that may just be all the bugs, this topic will of course remain open in case you happen to find anymore.
Enjoy chatting!
-Brandon
I am happy to announce our AWC Chatbox has been re-styled once again. Now I know it techinally has been for awhile, but we have finally fixed a slight bug with the styling that was preventing the chat background from being black. This has been resolved and chatting should now be much much easier. Not to mention it looks just as pretty as it did before . Special thanks to Ange Tuteur who provided so much for this styling .
I believe that may just be all the bugs, this topic will of course remain open in case you happen to find anymore.
Enjoy chatting!
-Brandon
Re: Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC)
hope it's working straight again
1mtvfan- Sports News Producer
- Posts : 8035
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Location : Cantada
Re: Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC)
1mtvfan wrote:hope it's working straight again
Well techinally it has been 'working' correctly for some time now... atleast a month. It was just a re-design that was being worked on .
I am tester12, I was formely known as a support moderator, but I am now the site's only Super Moderator, please feel free to pm me if ever need anything, have any questions or require a staff member.
-Tester12
Re: Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC)
Hey guys,
A new version of our awc chatbox came out today (awc version 2.1), I decided to add it right away since the changes and features in this new version are actually mild and therefore less likely to have too many bugs in it.
If you notice anything not working right or not working as it should, then please let me know in this topic as it could possibly be a bug with the new version and if I confirm it, then I want ro pass it on to the developer so he can fix it.
Ok, thanks in advance guys and enjoy the new version!
A new version of our awc chatbox came out today (awc version 2.1), I decided to add it right away since the changes and features in this new version are actually mild and therefore less likely to have too many bugs in it.
If you notice anything not working right or not working as it should, then please let me know in this topic as it could possibly be a bug with the new version and if I confirm it, then I want ro pass it on to the developer so he can fix it.
Ok, thanks in advance guys and enjoy the new version!
Re: Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC)
no issues for me yet
1mtvfan- Sports News Producer
- Posts : 8035
Gender :
Smart Coins : 8658
Join date : 2012-03-23
Age : 43
Location : Cantada
Re: Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC)
Are the other chatroom (vip, etc) not working properly for anyone else as well?
Re: Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC)
Hey everyone,
As you may or may not have noticed, our awc chat is down for the time being. We are not sure why at this point in time, however, it does seem to be something on the developers end. We have contacted the developer, but have not heard anything back yet.
We are going to continue to monitor the problem and will let you guys know if we get any updates on it.
We apologize for any inconvience this may cause and we ask that you remain patient as we await the resolution of the issue.
-Brandon and the Broadcasting Duo Administration
As you may or may not have noticed, our awc chat is down for the time being. We are not sure why at this point in time, however, it does seem to be something on the developers end. We have contacted the developer, but have not heard anything back yet.
We are going to continue to monitor the problem and will let you guys know if we get any updates on it.
We apologize for any inconvience this may cause and we ask that you remain patient as we await the resolution of the issue.
-Brandon and the Broadcasting Duo Administration
Re: Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC)
works fine on my Firefox
1mtvfan- Sports News Producer
- Posts : 8035
Gender :
Smart Coins : 8658
Join date : 2012-03-23
Age : 43
Location : Cantada
1mtvfan- Sports News Producer
- Posts : 8035
Gender :
Smart Coins : 8658
Join date : 2012-03-23
Age : 43
Location : Cantada
Re: Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC)
Well it doesnt work for me on firefox.
Re: Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC)
As it is un likely our chatbox will be coming back anytime soon (the developer of the AWC Chatbox we had been using has closed his site and seems to have gotten away from coding stuff), I will go ahead and mark this solved and then archive it.
Topic solved and archived ~ Brandon
Topic solved and archived ~ Brandon
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