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|Subject: Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC) Tue 13 Jan 2015, 8:30 am || |
First topic message reminder :
We realize that we have installed a new Chat box on Broadcasting Duo (BD) and that this new chat box will take some learning. We also realize it will take some tinkering to get working 100%. We are committed to solving, fixing any problem, answering any questions, resolving any concerns, adding as many suggestions as we can. All this can be placed in this thread. Report any glitches in the software as well so we can fix it. Remember if you do not tell us something wrong, then we can not fix it.
The updated and current list of bugs is:
- Known bugs wrote:
- - Online list broken
- Merge message option broken - (FEATURE REMOVED)
- Archives turning themselves on and off.
- disable timeout a bit sketchy
- possible PM problems, should be fine, but don't discuss any really private matters.
- The dropdown list that appears when right clicking a username is broke.
- hooks and plug ins making use of hooks do not work. Hooks have been removed for now. - (FEATURE REMOVED)
- The chatbox is experiencing a glitch when using the Mozilla Firefox browser. It is a FireFox related issue. LG (AWC) Admin is working on it.
-Chatbox messages not appearing in the chat (only a black bar with the time and username).
-Sound feature asks your browser to download an un necessary add on. - (FEATURE REMOVED)
-When chatting in another chatroom (or tab) messages appear in the public chatroom instead.
-Chatbox buttons not appearing in awc (Broadcasting Duo Specific issue).
-Chatbox Commands do not work
-Bot Messages (Who has entered/left) the chat do not work
-Tabs glowing orange when there are unread message does not work
-'Smilies'/ 'Smiley's' button do not work as intended
When reporting a bug/glitch about Broadcasting Duo's chatbox please include as much of the following information as possible, if you are on a computer (and not on a tablet, mobile device) then please copy and paste the form below into your (report) post:
[b]Feature that is experiencing the problem:[/b]
[b]What browser (FireFox, Internet Explorer, Google Chrome, etc.) or device (PC, Mobile, Tablet, etc) are you using:[/b]
[b]Time you experienced the problem:[/b]
[b]Date you experienced the problem:[/b]
[b]The last time you experienced the problem:[/b]
[b]A detailed description of the problem:[/b]
[b]A screen shot of the problem:[/b]
[b]Any other notes or worthwhile comments/information (OPTIONAL, only if you feel you have some additional information not covered by the above):[/b]
Please report all things that are not working or acting right, try to include all or as much of the information (or copy and paste the form) as you possibly can. Every bit of information helps.
Last edited by Brandon on Sun 05 Apr 2015, 8:32 pm; edited 12 times in total